EMPLOYEE COMMITMENT AND EMPLOYEE ENGAGEMENT IN HOSPITALITY FIRMS IN ANAMBRA STATE, NIGERIA
Keywords:
Employee Commitment, Employee Engagement, Organizational Support, Autonomy, Hospitality Firms.Abstract
The study took a cursory look on the relationship between employees’ engagement and commitment among hospitality industries in Anambra State, Nigerian. In order to comprehend the significance of employees’ engagement and commitment in hospitality
firms in Anambra State, Nigeria, the study examines pertinent literature and evaluates empirical research done in the study area. The study employed quantitative research design.2050 workers of hospitality companies in Anambra State make up the study's
population. Primary data was gathered using a standardized questionnaire. Using the Borg and Gall formula, the study's sample size of 384 was established. Simple random selection was used. Utilizing multiple regression analysis, the gathered data was analyzed.
The results demonstrate the favorable correlation between employee engagement and commitment and a number of organizational variables, including staff retention, profitability, and customer satisfaction. The study recommends that there is a need to boost
engagement and commitment, by fostering a positive work atmosphere, offering chances for growth, and encouraging equitable behavior.
