COLLECTIVE BARGAINING AND EMPLOYEE PERFORMANCE OF FOOD AND BEVERAGE ORGANIZATIONS IN ANAMBRA STATE, NIGERIA

Abstract

This study ascertained the relationship between collective bargaining and employee performance of food and beverage organizations in Anambra State, Nigeria. The objectives are to: ascertain the relationship between accommodation and employee retention of food and beverage organizations in Anambra State; determine the association between reconciliation and job satisfaction of employees of food and beverage organizations in Anambra State. The sample size was 270 employees of food and beverage organizations in Anambra State. Pearsons Product Moment Correlation was used to test the hypothesis at 0.05 level of significance with aid of Statistical Package for Social Sciences (SPSS), version 20.0. This study is anchored on the two-factor theory (Herzberg's motivation-hygiene theory and dual-factor theory). Findings showed that: there is a correlation value of 0.997 between accommodation and employee retention of food and beverage organizations in Anambra State; there is a correlation value of 1.000 between reconciliation and job satisfaction of food and beverage organizations in Anambra State. Conclusively, collective bargaining has a positive relationship on employee performance in food and beverage organizations in Anambra State, Nigeria. The following recommendations were made: food and beverage organization`s in Nigeria should stipulate policies that would consider employee accommodation and factoring employee retention which will possibly lead to improved performance; management of these organizations should lay more emphasizes on reconciliation by maintaining effective communication channels, this will help to further improve employee effectiveness.