WORKPLACE INCIVILITY AND PERFORMANCE OF FEDERAL PARASTATALS IN ANAMBRA STATE, NIGERIA

Abstract

The study investigated the relationship between workplace incivility and performance of federal parastatals in Anambra State, Nigeria. This study adopted the correlations survey research design. The population of this study was made up of six federal government parastatals in Anambra state that were randomly selected, with a population of five hundred and fifty-eight (558) employees. Simple random sampling was used to select 40 employees in each of the parastatals selected. This yielded a total sample size of two hundred and forty (240) employees. The instrument for data collection was structured questionnaire. The reliability of the study was confirmed using the Cronbach alpha statistics which yielded coefficients of 0.769 and 0.821 for the workplace incivility questionnaire and performance of federal parastatals questionnaire. The 240 copies of questionnaire that were administered, 236 copies were returned and were certified fit for study. The data generated were analyzed using statistical package for social sciences (SPSS). At 0.05 level of significance and 3 degrees of freedom, the calculated value t (2.99) is greater than the critical value of t (2.35). Consequently, the null hypothesis was rejected while the alternative which suggests that workers disrespectful behaviours have significant relationship with turnover intentions in federal parastatals in Anambra State was accepted. The study therefore recommends among others that, civility should be imbibed as one of their core values of these parastatals, and there is need to protect their workers against discrimination and encourage them to respect each other’s differences in order to reduce labour turnover and increase employees’ retention in the organizations.