TECHNOSTRESS AND EMPLOYEE ENGAGEMENT OF MONEY DEPOSIT BANKS IN ANAMBRA STATE

Abstract

This study was deemed necessary because of what appear to be the confusion on the part of the employees as a result of so many information on how to do their jobs made possible by Information and Communication Technology (ICT), their private life also seem to have been encroached on as a result of being able to reach them at any time of the day, and their workloads seem to have increased because of technology. Hence, the broad objective of this study was to examine the nature of relationship that exists between technostress and employee engagement in money deposit banks in Anambra State. One specific objectives, research questions and hypotheses were formulated with the decomposed variables of the study. The work was anchored on Person-environment (P-E) fit theory propounded by French and Kaplan in 1972. The study adopted a survey research design due to the nature of the study. The study population was 1005 while the sample size was 286 determined using Taro Yamane’s Statistical formula. Data were collected using structured questionnaire and were analyzed using Pearson’s Product Moment Correlation Coefficient while the hypotheses were tested using .05 level of significance. From the findings, it was shown that there was a significant positive relationship between information overload and emotional exhaustion in deposit money banks in Anambra State (r =.966, P-value = < .05). It was therefore concluded that technostress has a significant relationship with employee engagement in money deposit banks in Anambra State. Hence, the study recommends that the management of the studied organizations should try to regulate the amount and types of work related information the employees are exposed to within the work premises to avoid them being overwhelmed by information thereby causing emotional