INFRASTRUCTURE CHALLENGES AND ARTIFICIAL INTELLIGENCE INTEGRATION AMONG SMALL AND MEDIUM ENTERPRISES IN ANAMBRA STATE, NIGERIA

Abstract

The integration of Artificial Intelligence (AI) into Small and Medium Enterprises (SMEs) holds significant potential for enhancing productivity, innovation, and competitiveness. Hence, this study explored Infrastructure Challenges and Artificial Integration among small and medium enterprises in Anambra state. The objective was to analyse the specific infrastructural Challenges that hinder AI integration in SMEs and to evaluate how these infrastructural limitations affect the adoption and effective use of AI technologies in SMEs within Anambra State. The study applied a qualitative research approach using thematic analysis. A descriptive research design was used to gain an in-depth understanding of the subject matter. Convenient sampling techniques were employed in selecting 10participants for the interviews.  All interviews were transcribed verbatim and uploaded into MAXQDA Analytics Pro 2020 (qualitative data analysis software).The coding scheme was systematically applied to all transcripts through multiple close data readings. Both semantic/explicit content and latent content requiring interpretative analysis were captured by the codes. Findings revealed a complex interplay between existing challenges and the transformative potential of artificial intelligence for businesses. It therefore recommended the need for SMEs in Anambra State to embrace smart technology as a catalyst for innovation, competitiveness, and long-term success