Development of Quality Function Deployment Tool for Improved Customer Service in Cosmetics Manufacturing Company. INTERNATIONAL JOURNAL OF INDUSTRIAL AND PRODUCTION ENGINEERING, [S. l.], v. 3, n. 3, p. 53–69, 2025. Disponível em: https://journals.unizik.edu.ng/ijipe/article/view/6280. Acesso em: 3 aug. 2026.