DISRUPTIVE TECHNOLOGY AND PERFORMANCE OF DEPOSIT MONEY BANKS IN NIGERIA
Keywords:
Automated Teller Machine, Deposit Money Bank, Earnings Per Share, Point of Sales, Return on EquityAbstract
The study examined the effect of technological disruption on the financial performance of Deposit Money Banks (DMBs) in Nigeria for the period of 2015-2023 (8 years). Technological innovation was proxy Automated Teller Machine (ATM), Point of Sales (POS) and Mobile Banking Transactions (MTs) while bank performance was proxy with Return on Equity (ROE) and Earnings Per Share (EPS)}. Secondary data was obtained from annual accounts of the deposit money banks, CBN Statistical Bulletin and Nigeria Deposit Insurance Corporation (NDIC) Annual Reports for the period 2015-2023. Multiple Regression analysis was employed with the aid of SPSS version 9.0 for the purpose of testing the research hypotheses. The finding revealed that Automated Teller Machine (ATM), Point of Sales (POS) and Mobile Banking Transactions (MBTs) have positive and significant effect on Return on Equity (ROE) and Earnings Per Share (EPS) of deposit money banks in Nigeria. Hence, the study concluded that technological disruption has significant positive effects on deposit money banks financial performance in Nigeria. Based on the findings, the study recommends that deposit money bank management should pay more attention on the activities that will improve the technological disruption channels of their banks if they wish to increase the ROE and EPS value of their banks as this will lead to high customers’ satisfaction and patronage.
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