INFORMATION TECHNOLOGY PRACTICES AND SUPPLY CHAIN MANAGEMENT IN FOOD AND BEVERAGES SECTOR
Keywords:
: e-Business, e-Marketplace, e-Procurement, Information Technology, Supply Chain Management, Manufacturing IndustryAbstract
This study examined the impact of Information Technology (IT) on Supply Chain Management (SCM) in the Nigerian manufacturing industry, with a focus on the food and beverage sector. The research explored the relationships between key IT dimensions e-business, e-marketplace, and e-procurement and their effects on SCM performance. Using a cross-sectional survey design, data were collected from 200 managerial staff members of three leading Nigerian manufacturing firms: Guinness Nigeria PLC, Nigeria Breweries PLC, and Honeywell Flour Mill Nigeria PLC. The research employed descriptive and inferential statistical methods, including mean scores, standard deviations, relative importance index (RII), and Kolmogorov-Smirnov tests, to analyze the data. The findings revealed that e-business significantly enhances organizational corporate image and reduces business process costs, while e-marketplace improves efficiency in placing orders and announcing purchases. E-procurement was found to contribute to improved operational efficiency and reduced administrative costs. The study also highlighted on the critical role of IT in achieving faster time-to-market, improving consumer information, and enhancing internal and external communication within supply chains. The study concludeed that adopting IT tools in SCM can drive competitive advantage, operational efficiency, and customer satisfaction in Nigeria's food and beverage manufacturing sector.
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