QUALITATIVE ANALOGY OF CUSTOMER SERVICE DELIVERY STRATEGIES ON CUSTOMER RELATIONSHIP DIMENSIONS: NIGERIAN INSURANCE INDUSTRY EXPERIENCE. Journal of the Management Sciences, [S. l.], v. 62, n. 2, p. 176–188, 2025. Disponível em: https://journals.unizik.edu.ng/jfms/article/view/7290. Acesso em: 4 aug. 2026.