SHULAMITE CHINWENDU MABZOR; IRENUES CHUKWUDI NWAIZUGBO AND TITUS CHUKWUEMEZIE OKEKE. CUSTOMER RELATIONSHIP MANAGEMENT AND CUSTOMER RETENTION IN THE NIGERIA BROADCAST INDUSTRY: A STUDY OF ANAMBRA STATE. Journal of the Management Sciences, [S. l.], v. 60, n. 4, 2024. Disponível em: https://journals.unizik.edu.ng/jfms/article/view/3562. Acesso em: 3 jul. 2024.