Journal of the Management Sciences

EFFECT OF FINANCIAL INCLUSION ON FINANCIAL INTERMEDIATION IN NIGERIA: 2000-2021

2024-04-10T08:08:08+01:00

This study assessed the effect of financial inclusion on financial intermediation in Nigeria
for the period 2000 to 2021. Nigeria financial inclusion strategy has not achieved its target
fully due to some citizens’ preference for cash transactions. The informal sector are
patronized for savings and borrowings hence retarding the fast drive for financial inclusion.
Financial inclusion proxies were automated teller machines per 100,000 adults (ATMs),
commercial bank branches per 100,000 adults (CBB), domestic credit to private sector by
banks as percentage of GDP (DCPS), depositors with commercial banks per 1,000 adults
(DEPCB), while total savings/gross domestic product (TS/GDP) was proxy for financial
intermediation. Specifically, the study assessed the effect of ATMs; CBB; DCPS and DEPCB
on TS/GDP in Nigeria. The data used were extracted from the World Development
Indicators data base and CBN statistical bulletin. The theoretical underpinning was the
financial intermediation theory. The descriptive statistics, unit root test and regression
analysis were done. The results showed that: there was no unit root among the variables,
R-squared was 98% and prob (f-statistic) was 0.00000. Also, the regression output showed
that: ATMs had positive and significant effect on TS/GDP; CBB had negative and nonsignificant effect on TS/GDP; DCPS had positive and significant effect on TS/GDP; while
DEPCB had positive and significant effect on TS/GDP in Nigeria for the period reviewed.
It was recommended that: banks should improve efficiency of ATMs and provide them in
financially excluded locations; CBN / banks to enhance credit delivery to the domestic
private sector and keep sensitizing Nigerians on the need to use the banks for their financial
transactions.

CUSTOMER RELATIONSHIP MANAGEMENT AND CUSTOMER RETENTION IN THE NIGERIA BROADCAST INDUSTRY: A STUDY OF ANAMBRA STATE.

2024-04-10T08:28:44+01:00

Customer relationship management (CRM) is an emergent phenomenon that has attracted
many researches over the past two decades. These studies have concentrated on hospitality,
banking, and other service industries but not much in the broadcasting industry. There is a
great deal of confusion among business operators as to what CRM is; while some see it just
the technology, other see it as a process. Still others see the phenomenon just as one of firm
strategies. Thus, the main objective of this study is the Influence of Customer Relationship
Management on Customer retention in the broadcast Sub-Sector in Nigeria with emphasis
on Anambra State. The variables/constructs used in the study are customer orientation,
customer data, customer information processing and ease of use of website. All the staff of
identified broadcast organisation in Anambra State: federal, state and private constitute the
population which is unknown. The study was based on a sample of 140 respondents of which
117 responded and were analysed. Questionnaire was used to collect data which were
analysed using multiple linear regression with the aid of Microsoft excel add-on 2019. The
analysis show that all the four IVs were statistically significant. Recommendations were
made especially on the ease of website for managing the customers and retaining them for
enhanced operation of an organisation.

ILLEGAL TAXATION VERSUS TAX HOLIDAY: IMPLICATIONS ON THE PERFORMANCE OF SMALL AND MEDIUM ENTERPRISES IN AWKA, ANAMBRA STATE

2024-04-26T11:21:10+01:00

The study examined the effect of illegal taxation and tax holiday on the performance of Small
and Medium Enterprises in Awka South Local government area of Anambra State, Nigeria.
Specifically, the study ascertained whether concise implementation of tax holiday will
significantly affect the performance of Small and Medium Enterprises. It also examined the
measure of effect that illegal tax practices by Touts have on the performance of Small and
Medium Enterprises. The descriptive survey research design was adopted while a total of
one hundred and nineteen (119) respondents were sampled from a population of one
hundred and sixty eight (168) Senior staff and Personnel of Finance Departments of eleven
(11) selected Small and Medium Enterprises in Awka South Local Government Area of
Anambra State, Nigeria using the stratified sampling technique. The primary data for this
study were collated through structured questionnaire and consequently analysed using
simple linear regression analysis statistical tool. Results obtained showed that concise
implementation of tax holiday will have significant and positive effect on the performance
of SMEs in Awka South Local Government Area of Anambra state (p-value = 0.000). It
however observed that the measure of effect of illegal taxes by Touts on the performance of
Small and Medium Enterprises in Awka south local government area of Anambra state was
not only negative but the extent of such negative effect was statistically significant (p-value
= 0.031). The study therefore concluded that tax incentives can encourage SMEs to reinvest
its retained earnings if not forcefully taken away from it by way of illegal taxation towards
achieving commendable expansion of such small businesses that lead to more job creation,
and sustainable contribution to the local economy. Therefore, addressing corruption in tax
administration will improve transparency and accountability, and promote ethical business
practices that supports sustainability and growth of SMEs. As a result, it was recommended
that government should consider providing more tax holidays to SMEs to encourage their
growth and development. It was also recommended that government should take strict
measures to curb the illegal activities of touts and protect SMEs from such illegal taxes.

HUMAN RESOURCES MANAGEMENT CAPABILITIES AND SUSTAINABLE OPERATIONAL EXCELLENCE OF MSMES

2024-04-26T12:25:27+01:00

This study empirically measured the impact of human resources management capabilities
on the sustainable operational excellence of some selected micro, small and medium
enterprises (MSMEs) in Nigeria. The specific objectives of the study were to examine the
impact of demographic characteristics on human resources management capabilities and
sustainable operational excellence of MSMEs in Nigeria, and to investigate the impact of
human resources management capabilities on sustainable operational excellence of MSMEs
in Nigeria. The study used descriptive survey research design. The sample size of the study
was 324 which was determined using Taro Yamane formula (1967). 324 copies of
questionnaire were administered to departmental heads and middle level officers of MSMEs
out of which 288 copies were validly retrieved and used for data analysis. Both descriptive
and inferential (simple regression) statistics are employed for the test of the hypotheses.
Data were analysed using Statistical Packages for Social Sciences Version 22. The findings
of the study revealed that most of the MSMEs lacked useful capabilities (people
management, and finance) because of their business size and nature. The study concluded
that human resources management capability has significant impact on sustainable
operational excellence of MSMEs in Nigeria. The study recommends that there is need for
MSMEs in food, agro-allied and services to establish strong human resources management
capabilities in order to enhance their relevance, survival, and growth of the MSMEs in
Nigeria.

BANK CREDITS AND THE PERFORMANCE OF NIGERIA’S MANUFACTURING SUB-SECTOR

2024-04-26T12:32:15+01:00

This study examined bank credit and Nigeria manufacturing subsector performance nexus
using secondary data obtained from the Statistical Bulletin of Central Bank of Nigeria
(CBN) and National Bureau of Statistics (NBS) annual reports and publications. The
objectives of the paper are to: determine the effect of bank demand deposit on manufacturing
subsectors; ascertain the effect of bank lending rate to mass on manufacturing subsectors;
evaluate the effect of interest rate on manufacturing subsectors; examine the effect of
exchange rate on manufacturing subsectors; determine the effect of workers incentives on
manufacturing subsectors and ascertain the effect of employment generation on
manufacturing subsectors.
Ordinary Least Square techniques were applied after determining stationarity of the
variables using the ADF Statistic, as well as the cointegration of variables using the
Johansen approach. The study discovered that the variables are stationary and have a long
term relationship among the variables in the model. Bank demand deposit, bank lending
rate, bank interest rate, exchange rate, workers incentives and employment generation are
major determinants of manufacturing subsectors in Nigeria. The study recommends that:
cheap credit should be made available for manufacturing sector investment in Nigeria; this
will encourage more investors in the manufacturing sector to access adequate loan facilities
to enhance manufacturing sector output in the long run. The apex bank of Nigeria should
reduce bank. This important because it will make the loans less expensive for the
commercial banks, thus encouraging the public capacity to take credit and will gradually
increased the volume of credit demanded for investment in the manufacturing sector. The
government should engender a market force induced interest rate. This will enhance more
investment by channeling saving to productive investment and stimulate real output. The
need to stabilize the exchange rate is imperative because one unit increase in exchange rate
volatility leads to decline in manufacturing output growth.

EFFECTS OF SUSTAINABLE MARKETING ON BRAND EQUITY IN THE COSMETIC INDUSTRY IN AWKA, ANAMBRA STATE.

2024-04-26T13:18:37+01:00

Marketers strive to increase brand equity with reference to their products and services in
the market. However, it has been observed that low price does not work favourably for a
company if it is infamous for non-sustainability. These assets can be grouped into four
dimensions: brand awareness, perceived quality, brand associations, and brand loyalty.
This work dwelt on sustainability marketing and brand equity in the cosmetic industry. It
was based on consumers of cosmetics in Awka, the capital of Anambra State, Southeast
Nigeria. The study adopted cross sectional survey and questionnaire was used to collect
data from select consumers of cosmetics in Awka metropolis. The sample used was 107
respondents and was based on the number of cases of independent variables. Data collected
were analysed with ordinary least squares (OLS) multiple linear regression analysis with
the aid Microsoft Excel 2019. This study found that perceived sustainability, social identity
of the brands and social transformations have significant positive relationship with brand
equity. The implications of the findings were discussed

SECURITY CHALLENGES AND NATIONAL DEVELOPMENT: EMPIRICAL EVIDENCE FROM NIGERIA

2024-04-26T13:31:50+01:00

The study was set out to assess the effect of insecurity on economic growth with particular
focus on Nigeria. The study identified activities of Boko haram, Fulani herdsmen, banditry,
Unknown Gun Men as the major security challenges ravaging Nigeria while economic
growth was proxy using foreign direct investment, gross domestic product and life
expectancy of citizens. Primary data which was obtained through questionnaire was
analyzed using T-test aided by SPSS version 23. Findings revealed that insecurity has made
significant negative effects on the socio-economic lives of citizens living in Nigeria. The
study recommended that the root cause of insecurity such as religious extremism, illiteracy,
unemployment, nepotism should be urgently addressed. Again it recommended that the
government of Nigeria should be sincere in its fight against insecurity and stop attaching
religious and ethnic sentiments to the very serious issue ravaging the entire country. Finally
the need to restructure the country and addressing the issue of resource control, state
policing and equal representation of every region in the national assembly should be
addressed to douse the agitations in the southern Nigeria.

EFFECTS OF CONTRIBUTORY SCHEMES ON NIGERIAN ECONOMIC GROWTH

2024-04-26T13:44:41+01:00

This study assessed the effect of contributory schemes on Nigerian economic growth.
Nevertheless, poor enrolment of Nigerians to contributory schemes is one of the major
impediments to supporting and sustaining the real sectors of the economy. The following
specific objectives guided the study: to assess the effect of contributory pension scheme
(CPS) on Nigerian economic growth, to ascertain the effect of contributory life insurance
scheme (CLIS) on Nigerian economic growth, to assess the effect of contributory national
housing fund (NHF) on Nigerian economic growth, to evaluate the effect of tertiary
education trust fund (TETFUND) on Nigeria economic growth. Based on the objectives of
the study, four research questions and hypotheses were formulated. Ex-Post facto research
design was adopted. The time series data were for a period of seventeen years spanning
from 2006 to 2022 was obtained from Central Bank of Nigeria, National Bureau of Statistics
and the World Bank Publications, TETFUND Annual Report, Nigerian Insurer’s Digest
from (NAICOM), Federal Mortgage Bank of Nigeria (FMBN) annual reports and Pension
Commission (PENCOM) annual reports. The study employed descriptive statistics and
inferential statistics using Ordinary Least Square (OLS) regression analysis, Specifically,
contributory pension scheme has a significant and positive effect on economic growth of
Nigeria (β1 = 0.891720; p-value = 0.0000 < 0.05); contributory life insurance scheme has
a significant and positive effect on economic growth of Nigeria (β2 = 0.430095; p-value =
0.0003 < 0.05); contributory national housing fund has a significant and positive effect on
economic growth of Nigeria (β3 = 0.238632; p-value = 0.0146 < 0.05); contributory tertiary
education trust fund has a significant and positive effect on economic growth of Nigeria (β4
= 3.699614; p-value = 0.0010 < 0.05). This study therefore concludes that contributory
scheme components exert significant influence on the economic growth of Nigeria at 5%
level of significance. It was recommended that pension fund administrators should continue
to develop the contributory pension scheme in order to develop its financial market to
achieve international standards and attract more investors. Nigerians in employment,
whether self-employed or in paid employment or not, to be integrated and captured under
the NHF Act No.3 of 1992. Life insurance should continuously serve as financial
intermediaries between investors and economic agents that lack sufficient financing:
households, businesses and in some cases even governments. TETEFUND scheme should
be sustained for an improved economic growth as it increases students’ enrolment through
scholarship grants to mainly poor and vulnerable youths.

DETERMINANTS OF PUBLIC EXPENDITURE ON GOVERNMENT EXPENDITURE IN NIGERIA

2024-04-26T13:51:51+01:00

This study examined the determinants of public expenditure on government expenditure in
Nigeria. The specific objectives are to: determine the effect of public debt growth on total
government expenditure growth in Nigeria, ascertain the effect of total revenue growth on
total government expenditure growth in Nigeria, evaluate the effect of inflation rate on total
government expenditure growth rate in Nigeria, examine the effect of exchange rate on total
government expenditure growth rate in Nigeria, and compare the democratic eras on
government expenditure growth in Nigeria. Time series data were extracted from the
publications of Central Bank of Nigeria (CBN) Annual Reports and National Bureau of
Statistics (NBS) bulletin, Budget Office of the Federation from 2008 to 2022 to cover the
two immediate past era of governance. The hypotheses were tested using pool multiple
regression analysis. The study revealed that public debt and exchange rate were statistically
significant at 5% level of significance, while total revenue and inflation rate shows negative
and positive insignificant effect respectively. Consequently, the study recommended that
government should enhance its expenditure on productive and fecund activities in order to
increase the total output of the economic system as this has a tendency to lessen the charge
of inflation in the financial system in preference to exacerbate it.

FEDERAL GOVERNMENT EXPENDITURE ON ADMINISTRATION AND IT’S EFFECT ON THE NIGERIAN ECONOMY (1997-2021)

2024-04-26T13:59:00+01:00

The study examined the Federal government expenditure on administration and its effect on
the Nigerian economy (1997-2021).The cost of administration in Nigeria has been on the
increase over the years to the extent that concerned citizens are apprehensive about its effect
on the nation’s economy. The objectives of the study are to determine the effect of recurrent
administrative expenditure and capital administrative expenditure on the Nigerian
economy, using Vector Autoregressive and Granger Causality Test. The findings made from
the results reveals that cost of administration (represented by recurrent administrative
expenditure) has a negative effect on gross domestic product in Nigeria. The study also
reveals that cost of administration (represented by capital administrative expenditure) has
a positive effect on gross domestic product in Nigeria. Based on the findings of this study,
the following recommendations are made ; the need to reduce recurrent administrative
expenditure to a sustainable level through reducing irrelevant expenses, as well as, making
capital spending more effective. Regulatory authorities in Nigeria should ensure that all
salaries and allowances of civil servants, public servants including political office holders
conform to appropriate process. Capital expenditures on administrative services should
receive more attention, and expenditures should focus primarily on productive economic
activities, to stimulate activities in the economic sectors for effective growth in RGDP.

VERTICAL DIVERSIFICATION AND ORGANIZATIONAL COMPETITIVENESS OF MANUFACTURING COMPANIES IN SOUTH EAST, NIGERIA

2024-04-26T14:15:10+01:00

This study examined the nexusbetween vertical integration (backward and forward) and
organizational competitiveness with reference to listed manufacturing firms in South-East,
Nigeria. Descriptive survey research design wasadopted. The population of study
comprised of 594 (managers, supervisors and administrative) staff of listed manufacturing
firms in South-East, Nigeria. A sample size of two hundred and thirty-nine (239) was
drawn from the population using Taro Yamene formula while stratified proportionate
random sampling technique was used for the sample unit. Two hundred and fifteen (215)
copies of questionnaire retrieved were completely filled and used for the study. The
Spearman Rank Correlation (rho) was used to ascertain the relationship between vertical
integration and organizational competitiveness. The result of the bivariate analysis
reveals that backwardintegration and forward integration had a significant positive
relationship with the organizational competitiveness. The findings led to the conclusion
that verticalintegration is imperative in improving the competitiveness of manufacturing
firms in Nigeria, South-East. The study recommends among other things, that
manufacturing companies should integrate backwardly as to control the quality of their
input and products, also forwardly as to get first-hand information from end users for
taking informed decision that will enhance their competitiveness.

THE LEGISLATURE AND CONSTITUENCY RELATIONS IN NIGERIA: AN ANALYSIS OF ANAMBRA STATE 6TH ASSEMBLY

2024-04-26T14:30:46+01:00

It is truism that the legislature is generally seen as a crucial institution of the State in any
democratic governance. This is attributable to the central role legislature plays in public
policy process and the fact that its representative nature is such that strives to convey or put
into cognizance the opinions of their constituents why performing their representative
duties. In Anambra State, the Anambra State Legislature carries and indeed performs the
duties of the legislature. This study therefore examines Legislature and Constituency
Relations in Nigeria, with a specific emphasis on the Anambra State 6th House of Assembly.
It argues that executive dominance of legislative activities, poor constituency project
implementation and inadequate oversight function has grave legislative implications on the
relationship of the constituents and the legislature in Anambra State. The study uses
documentary methods which entails qualitative descriptive analysis. It is guided by
structural functional theory. It concludes that imperious executive influences and poor
relations of the legislators contributed to slow pace of development in the State within the
period under study. It therefore recommends administrative and financial autonomy of the
legislature both at Federal and State level to ensure effectiveness and unhindered legislative
activities of the legislature in the State.

CREDIT MANAGEMENT AND FINANCIAL PERFORMANCE OF DEPOSIT MONEY BANKS IN NIGERIA

2024-04-26T15:09:53+01:00

The study determined the effect of credit management on the financial performance of
deposit money banks in Nigeria. The specific objectives of the study are to determine the
effect of non-performing loan ratio and capital adequacy ratio on the return on assets of
listed commercial banks. Ex post facto research was adopted for the study. A sample of ten
banks was used in this study from thirteen banks in Nigeria. Data were extracted from
annual accounts of the sampled banks in Nigeria from 2012 to 2022. OLS regression
analysis is suitable because it is adjudged to be an objective measure in examining the effect
of independent variables. The study found that non-performing loan ratio has a significant
negative effect on the return on assets of banks in Nigeria while capital adequacy ratio was
insignificant on the return on assets on the banks in Nigeria. Based on the findings, the study
recommends among others that banks should implement more stringent credit risk
assessment measures to reduce the likelihood of default by borrowers, which will in turn
reduce their non-performing loan ratio. Non-performing loan ratio, Capital adequacy ratio and Financial
performance

EFFECT OF EMPLOYEE GRIEVANCE ON PERFORMANCE ON JOB COMMITMENT IN NNAMDI AZIKIWE UNIVERSITY, AWKA, NIGERIA

2024-04-26T15:21:46+01:00

The study determined the effect of employee grievance on job commitment in Nnamdi
Azikiwe University, Awka, Anambra State. The study adopted survey research design and
data were generated through the questionnaires administered to the respondents. The
population of the study comprised 2637 academic staff of Nnamdi Azikiwe University, Awka.
The data generated in response to the questions was analyzed and hypotheses were tested
using Simple Regression via SPSS version 20 at 5% level of significance. The result revealed
that employee dissatisfaction and perceived unfair practices have effect on job commitment
in Nnamdi Azikiwe University, Awka, Anambra State and this effect was statistically
significant. The findings indicates that employee dissatisfaction, and perceived unfair
practices has effect on job commitment in Nnamdi Azikiwe University, Awka, Anambra
State, and this effect was statistically significant. This study concludes that employee
grievance on performance of Nnamdi Azikiwe University, Awka, Anambra State. Based on
the findings, the study recommends that employees that have job dissatisfaction have
relatively negative emotions to their jobs, there is need for job satisfaction, hence, employees
who have high job satisfaction have positive emotions to their jobs

EVALUATION OF THE RELATIONSHIP BETWEEN SOCIAL CAPITAL AND FINANCIAL INCLUSION: A CASE OF MEMBERS OF COOPERATIVE INVESTMENT AND CREDIT SOCIETY LIMITED, OSUN STATE, NIGERIA

2024-04-26T15:28:19+01:00

Social capital is a typical example of how a cooperative society operates on the unique value
of self-help and mutual help to promote the well-being of members who have similar
interests through collective action and joint enterprise. Members of Cooperative Investment
and Credit Society Limited (CICSL) in Osun state were the respondents for this study. A
multistage sampling technique was used to obtain data from 864 members of CICSL in Osun
state. Data obtained were analyzed with descriptive and analytical statistics models. Results
from the data analyzed were discussed, and some findings were revealed thatthe
multivariate regression coefficient results showed that the independent variable (x = social
capital) has a positive relationship with the dependent variables (y1= usage of savings
facilities and y2 = quantity of savings facilities). The coefficient of independent variable (x)
is .8893941 for y1 and 1.210582 for y2.As a result of this, all the cooperative societies across
the nation should redouble their efforts in enhancing the social capital (cooperative values)
within and among their cooperative members since it has been established that social
capital has a strong influence in achieving financial inclusion among cooperative members.

DETERMINANTS OF SUPPLY CHAIN AND LOGISTICS DISTRUPTIONS IN SOUTH EAST, NIGERIA.

2024-04-26T15:33:53+01:00

The study examined the determinants of supply chain and logistics disruptions in South East
Nigeria. This study objectives are to examine the major types and causes of supply chain
and logistics disruptions in South East Nigeria, examine the economic, social, and
environmental consequences of these disruptions on businesses and the broader Nigerian
economy, investigate the strategies and the best practices that can be employed to enhance
supply chain and logistics in Nigeria. It has been shown that supply chain and logistics
disruptions in South East Nigeria pose complex challenges with far-reaching consequences
for the society and environment. Nigeria's supply chains, critical for economic growth and
development, are vulnerable to a range of disruptions, including natural disaster,
infrastructural decay and global market dynamics. These disruptions manifest as reduced
economic growth, increased costs, unemployment, and fragmented supply chains, impacting
the nation's progress, particularly in the South East of Nigeria. Socially, supply chain
disruptions lead to food insecurity, healthcare challenges, and social unrest, underscoring
the need for resilience. Environmental consequences, such as waste generation and
resource depletion, exacerbate environmental challenges. To address these challenges,
proactive measures are essential. Recommendations include diversifying supplier networks,
embracing local sourcing, adopting circular economy practices, and investing in renewable
energy and digital technologies. Collaboration with ethical suppliers, community
engagement, and transparency are critical components of a resilient supply chain and
logistics strategies.

INSECURITY SITUATION AND HUMAN RIGHTS VIOLATION IN NIGERIA: A CRITICAL DISCOURSE

2024-04-26T15:39:33+01:00

This study attempts to have a critical discourse on insecurity situation and human rights
violation in Nigeria. It appraised the extent herders-farmers clash stimulates insecurity and
human rights violation in Nigeria. This study is a qualitative research which focused on the
secondary method of eliciting data from existing sources. The study reveals, among others,
that herders-farmers clash have significant positive effect on human rights violation in
Nigeria. The study conclude that government and other relevant stakeholders have not taken
appropriate proactive measures to tackling herders-farmers clash and other human rights
abuses and violations in Nigeria. The study recommends for a better synergy between the
government at all levels and other relevant stakeholders in legislating and implementing
anti-open grazing laws to curtail herders-farmers clash.

CONFLICT MANAGEMENT IN ORGANIZATIONAL PERFORMANCE IN THE ANAMBRA STATE MINISTRY OF WORKS, AWKA.

2024-04-26T15:57:55+01:00

Conflict should not always be seen as something undesirable but rather as a necessary
outcome that can bring positive consequences if properly managed. This study examined
conflict management and organizational performance in Ministry of Works Anambra State.
The study was quantitative in a nature as data collection was based on the primary sources,
while the conflict management theory was adopted as the theoretical framework of analysis.
The study therefore revealed that; there is a significant positive relationship between
effective conflict management and the improvement of organizational performance in
Anambra State Ministry of Works. Again, the study found out that; there exists a significant
positive relationship between proper collaboration and increased employee productivity in
Anambra State Ministry of Works. Thestudy concludes that conflict management have a
significant positive relationship on the Organizational performance in Anambra Ministry
of Works. Based on the findings of the study, the following recommendations where made;
that in the events of any organizational conflict the personalities involved in the activities
should not be attacked, instead, the problem should be the focus. Again, organizations
should find out if staff appointed to top management are adequately trained and prepared
to occupy administrative positions in the ministry of works Awka. This is because an
untrained administrator may in the course of resolving or managing conflict create the one
that will heavily affect the general performance of the ministry.

FRAUD PREVENTION TECHNIQUES AND PERFORMANCE OF BANKS IN SOUTH-SOUTH, NIGERIA

2024-04-26T16:03:42+01:00

The paper examined the effect of fraud prevention techniques on performance of Banks
situate in South-south, Nigeria. The cross-sectional survey research design was used. It
was chosen because it assists the researcher in getting the required data and also in
answering the research questions to achieve the research objectives. The population of the
study comprises of all 500 staff and management of selected parastatals of First Bank of
Nigeria Plc situated in Akwa Ibom, Cross River, Bayelsa, Delta and Edo state. A sample
size of 221 was derived using Taro Yamani’s sample size determination. n = 221.
Mathematical and statistical techniques were employed in analyzing and interpreting the
outcome of the research instrument. The primary source of data collection via the aid of
well-structured open ended questionnaire was adopted. The open ended instrument
(questionnaire) was preferred since the staff are knowledgeable and educated hence they
can read and respond accordingly. Data collected from respondents were collated and
inputted in SPSS, Version 23. Means (
x
) and Standard Deviations (SD) were considered.
The cut-off mark was set at 3.00 for sections designed on a 5-point rating scale. Meanwhile,
the Pearson Product Moment correlation (PPMC) tested for the stated hypotheses. This
study has established that the frequency of occurrence of fraud in any establishment tends
to be detrimental to the long-term short-term survival and bank growth. The study further
confirmed that, fraud prevention measures improve sampled banks’ performance. Hence,
the paper concludes that, fraud prevention techniques are key drivers of higher public
enterprises’ performance in South-south, Nigeria. As such, the internal audit function in
public enterprises in Nigeria internal audit department should ensure that financial fraud
in their various establishments is being controlled and reduced to zero level

AN INVESTIGATION OF THE ROLE OF AIRLINE SAFETY MANAGEMENT AND ITS IMPACT ON PASSENGER SATISFACTION: A STUDY OF COMMERCIAL AIRLINE BUSINESSES IN NIGERIA

2024-04-27T08:29:06+01:00

One of the significant tasks of airline companies globally is to ensure a high standard of
safety management principles for staff and passengers to remain profitable. However, in
Nigeria, the airline industry continues to record low profitability, lower service standards,
increased missed trips, flight cancellations, low patronage, reduced passenger satisfaction,
and stiff competition induced by weak airline safety management, the COVID-19 pandemic,
and increasing economic challenges. But due to differences in consumer behaviour, and
income levels across continents, it is extremely difficult to generalise the findings of existing
studies on safety management and its relationship to passenger satisfaction. Therefore, this
study examines the effects of airline safety management on passenger satisfaction in
Muritala Muhammed Local Airport, Lagos State, Nigeria the biggest economy in Africa.
The study adopted a survey research design and the population for this study comprises all
users of the existing functional domestic airline operators having their hubs in Muritala
Muhammed airport, Lagos state, Nigeria which is 62,340 according to the aircraft arrival
and departure log for March 2022 documented by the Nigeria Airspace Management
Agency (NAMA). The Research Advisor Table was adopted in determining the sample size,
which was given as 382 with a confidence level of 95% and a margin error of 5%.
Considering the provision for a non-response rate, 115 was added to the sample size which
is at 30% of the sample size. A total of 497 copies of the structured questionnaire were
administered to passengers waiting in the lounges at the MMA domestic airport who
intended to travel with any of the four domestic airlines operating in Lagos state Nigeria as
at July 2023. A response rate of 97.76% was achieved in the study representing 480 copies
of the questionnaire filled and returned for analysis. Findings from the regression analysis
show that the coefficient of the independent variable "Airline safety management" is positive
and significant (β = 0.650, p < 0.01, R2=0.423), indicating that there is a significant
relationship between airline safety management and passenger satisfaction. The study
concluded that airline safety management had positive effects on passenger satisfactionin
Muritala Muhammed Local Airport, Lagos State, Nigeria. The study recommends airlines
should invest in airport infrastructure to improve service quality and enhance passenger
satisfaction, which can lead to higher patronage and better airline performance.

EFFECT OF AUDITORS’ TENURE AND AUDITOR INDUSTRY SPECIALIZATION ON FINANCIAL STATEMENT FRAUD OF LISTED NON-FINANCIAL FIRMS ON THE NIGERIAN EXCHANGE GROUP

2024-04-27T09:22:30+01:00

This paper aimed at ascertaining the effect of auditors’ tenure and auditor industry
specialization on financial statement fraud of listed non-financial firms on the Nigerian
Exchange Group for a period of 2011 to 2022. The study employsex-post facto design and
secondary data. The population consisted of ninety-five (95) non-financial firms listed in the
Nigerian Exchange Group as at December, 2022. The final sample consisted of seven-six
(76) non-financial firms selected using purposive sampling. We applied Robust least square
regression analysis in addition to the application of Beniesh M-score model to proxy the
likelihood of financial statement fraud where applicable, via the E-view 9 software for the
panel data in order to determine the relationship between the variables.Findings from this
study indicated thatauditors’ tenure and auditor industry specialization have no significant
positive effect on financial statement fraud of non-financial firms listed on the Nigerian
Exchange Group.On the basis of the above findings, we recommended thatregulatory
authority should ensure a moderate audit tenure of 5years, to enable the audit firm have
time to understand client’s business and give a thorough audit to reduce financial statement
fraud. The study also recommended that since auditor industry specialization has no
significant effect on financial statement fraud of listed non-financial firms, then regulatory
bodies should enforce compliance on auditing guidelines by audit firms whether industry
specialist or non-industry specialist auditors in other to reduce financial statement fraud.

ACCOUNTING ETHICAL STANDARDS AND FIRMS’ PERFORMANCE IN NIGERIA

2024-04-30T12:16:04+01:00

The research was carried out to ascertain the effect of ethical standard on firm performance.
Ethical standards ensure that accountants acts in public interest and protects the client or
employing firm from any form of unprofessional behaviour that may come from the
accountant. The broad objective of this study is to investigate the effect of accounting ethics
on firms’ performance. Primary data were used for the study. The research adopted a survey
design method to draw data from respondents and questionnaires administered to
respondents. The questionnaires were distributed to professional accountants in eastern
Nigeria. A total of 300 questionnaires were distributed through random sampling to
sampled professionals’ opinion, which only 255 questionnaires were dully filled which
constitute the valid questionnaire used for analysis. The validity of the questionnaire is done
using the Cronbach Alpha criteria stipulated in section 3 of the study. The Cronbach Alpha
coefficient of 0.9910>0.5 in the study. The data collected were analysed using ordinary least
square (OLS).The results showed that the null hypothesis is rejected and the alternative
accepted in respect to OBJ and PBH while the null hypothesis is accepted and the
alternative rejected in respect to INJ, CMP, and CNF in H1; In H2, the null hypothesis is
rejected and the alternative accepted in respect to INJ, CMP and PBH while the null
hypothesis is accepted and the alternative rejected in respect to OBJ and CNF and H3; the
null hypothesis is rejected and the alternative accepted in respect to INJ and CNF while the
null hypothesis is accepted and the alternative rejected in respect to OBJ, CMP and PBH.
The research recommends that managers should enhance adherence to the existing ethical
standards and policies, ensuring they are well-communicated to all employees. Emphasize
the importance of ethical behavior in accounting and financial reporting could strengthen
the companies’ policy that will likely improve their financial performance in terms of return
on equity; the corporate governance structures should promote a culture of accountability
where employees are encouraged to report any unethical behavior or accounting
irregularities they come across. This may close leakages and increase the return on assets
as financial performance index for the companies and the managers should tie employee
performance evaluations and incentives to ethical behavior in accounting and financial
reporting. They should further recognize and reward employees who consistently
demonstrate ethical conduct towards whistle blowing issues of fraud in the company that
may affect the profitability of the company negatively.