SUPERVISORS’ RATING OF COMPETENCIES POSSESSED BY OFFICE TECHNOLOGYAND MANAGEMENT GRADUATEWORKERS IN PUBLIC ORGANISATIONS IN KATSINASTATE

Abstract

This research was necessitated by dividedly reported lack of relevant competencies by
Office Technology and Management graduates by employers. It determines supervisors'
rating of competencies possessed by OTM graduates working in public organisations in
Katsina State. Two research questions guided the study and two null hypotheses were
tested at 0.05 level of significance. The population of the study comprised 248 supervisors
in public organisations. Instrument used for data collection was a 36 items questionnaire
validated by of experts. The internal consistency of the items was ensured through split half
method and Pearson Product Moment Co-relation Co-efficient was used to determine the
reliability. Mean ratings and standard deviations were used to answer the research
questions while z-test was used to test the null hypotheses. Findings revealed that OTM
graduates possessed word processing competencies to a great extent and desktop
publishing competencies at a low extent. Gender did not significantly significantly
influence respondents' mean ratings as the extent OTM graduates workers possessed
word processing competencies but type of organisation significantly influenced the
respondents' mean ratings as the extent workers possessed desktop publishing
competencies. Based on the findings, it was recommended among others that OTM
graduatesshould begivenadequate trainingondesktop publishing.