GLOBALIZATION AND CHANGE MANAGEMENT

Abstract

Globalization and change management are intertwined, as globalization drives the need for organizations to adapt and manage change effectively to navigate the complexities of international business and competition. This study empirically examines globalization and its effect on change management of selected companies in Anambra State. The study used a total number of 300 staff of the selected companies which is randomly selected from staff population of 1,200. Three hypotheses were designed to guide the study and data collected for the study were analyzed using one-way analysis of variance. The result showed that change in technology has a significant effect on performance in management and that changes in customer satisfaction has a significant effect on customer’s patronage. The result also revealed that cultural change as a result of globalization has a significant effect on change management in selected companies in Anambra State. And that impact of the profitability of the companies before and after globalization significantly affect change management. It was concluded that we cannot escape globalization, Nigerian should stop watching it as a paradox. The leaders of this nation state must wake up to the challenge and restructure the country’s economic, social and political institution. Based on the findings of the study, it was recommended that government should provide enabling business environment for companies by formulating smart policies that should promote high-quality education, raise productivity by building modern infrastructure and promoting science and technology to meet their current needs.