An Examination of the GIG Economy: A Case Study of Uber

Abstract

Technology has become an integral part of modern society, revolutionizing various aspects of human
interaction and economic activities. The emergence of the gig economy, facilitated by digital platforms,
has enabled individuals and companies worldwide to engage in diverse skills and services on a global
scale. However, the gig economy: =[presents both opportunities and challenges, particularly regarding
the determination of service prices, worker rights, and performance evaluation. While the gig economy
provides flexibility and accessibility to work opportunities, it also raises concerns about the lack of
bargaining power for workers, the anonymity of labour, and the reliance on algorithmic performance
evaluation systems. This paper aims to examine the benefits and challenges of the gig economy, with a
focus on the role of technology platforms in shaping labor dynamics and contractual relationships. The
paper employs a qualitative doctrinal research methodology, utilizing primary and secondary sources
such as legislation, judicial precedents, scholarly journals, and articles. The paper concludes that the gig
economy represents a significant shift in labour relations and economic organization, driven by
technological advancements and changing consumer preferences. However, its expansion raises
important legal, social, and economic issues that require careful consideration and policy responses.
Based on the findings, it is recommended that policymakers should enact legislation and regulatory
frameworks to address the challenges posed by the gig economy, including worker classification, wage
standards, and algorithmic transparency. Additionally, stakeholders should engage in dialogue and
collaboration to develop industry standards and best practices that promote fairness, transparency, and
accountability in the gig economy ecosystem.