DEMOGRAPHIC FACTORS, LIBRARY SERVICE QUALITY AND USE OF ELECTRONIC INFORMATION RESOURCES BY LAW STUDENTS IN NIGERIA
Keywords:
Library service quality, Electronic information resources (EIRs), User-centred library services, Legal electronic databases utilization, Library service quality.Abstract
This study examined demographic factors, library service quality and use of Electronic
Information Resources (EIRs) by final-year law students in selected federal universities in
South-West Nigeria. A survey research design was adopted, employing total enumeration of
552 final-year law students from the Federal University of Oye-Ekiti, the University of
Ibadan, and the University of Lagos. Data were collected using a structured questionnaire
comprising four sub-sections and using the Cronbach Alpha method: demographic
characteristics (α = 0.83), EIR use (α = 0.88), and library service quality (α = 0.71). Out of
552 copies administered, 92.2% response rate were retrieved and found usable. Data were
analysed using descriptive statistics, including frequency, percentage, mean, and standard
deviation. Findings revealed that respondents were largely young adults, particularly those
aged 26–35 years (30.1%).. Regarding EIR utilisation, Nigeria Weekly Law Report (80.7%),
Law Pavilion (63.3%), and the library website (60.7%) were the most used resources,
whereas -ROM (18.9 ) was the least used. espite the high usage of select resources, the
overall frequency of EIR use was low (x = 1.94), falling below the criterion ean of 2.50.
Si ilarly, perceived library service quality (x = 1.24) was slightly below the bench ar
average (x = 2.46). The study concluded that although final-year law students in selected
federal universities in South-West Nigeria, demonstrate awareness and selective use of key
EIRs, the overall level of EIR utilisation and perceived library service quality remain below
expected standards. Therefore, the study recommended strengthening awareness and training
on EIRs, and high-quality library services should be prioritised.