FEEDBACK SYSTEM AS A MEDIATOR IN CORPORATE ACQUISITIONS AND EMPLOYEES’ PRODUCTIVITY IN NIGERIA: EVIDENCE FROM LISTED COMMERICAL BANKS

Abstract

This study examined the mediating effect of feedback system in the relationship between
corporate acquisitions and employees’ productivity of publicly listed commercial banks in
Nigeria. Cross-sectional survey design was used and questionnaire was the main data
collection instrument. The study used disaggregated employees’ productivity variables of
employees’ efficiency and commitment (dependent variable) while the independent variable
and mediating variables were corporate acquisitions and feedback system. The
questionnaire was administered to one hundred and ninety-one (191) respondents who are
employees of five (5) publicly listed commercial banks, out of which one hundred and eightyone (181) were fully retrieved. Data obtained were analyzed using descriptive and
inferential statistical tools. While the multiple regression results revealed that corporate
acquisitions positively and significantly affect employees’ productivity (F-Value = 12.49;
Prob. F = 0.000 < 0.05), the structural equation modeling results revealed that feedback
system mediates on the relationship between corporate acquisitions and employees’
productivity (Z-Score = 3.44; Prob.Z =0.000<0.05). The implication of the finding is that
with efficient feedback system in place after prior acquisitions, employees’ productivity can
be improved. On the basis of the findings, it was recommended that management of publicly
listed commercial banks should put in place, efficient feedback systems when acquisition
occurs. Also, Central Bank of Nigeria should as matter of fact encourage more corporate
acquisitions of publicly listed commercial banks so as to enhance employees’ efficiency and
commitment which will in turn result to increased productivity and assets base for
commercial banks. Finally, the study contributes to knowledge by establishing that
feedback system mediates on the relationship between corporate acquisitions and
employees’ productivity of publicly listed commercial banks in Nigeria.