OFFICE MANAGERS’ REWARD STRATEGIES AND PERFORMANANCE OF CONSTRUCTION FIRMS IN DELTA STATE, NIGERIA

Abstract

This study explored the relationship between the Office Managers’ reward strategies and
Performance of Construction Firms in Delta State. The objective of the study focused on
how various dimensions of office managers’ reward strategies such as psychological
rewards, financial incentives etc. interact with organizational performance in terms of
quality project delivery and service timeliness of construction firms in Delta state. The
method adopted was cross-sectional survey research design. The population of the study
consisted of 4 (four) managers (General Manager, Project Manager, Human Resource
Manager and Public Relations Manager) from 25 (twenty-five) licensed and accessible
construction firms totally 100 managers as the respondents. Questionnaire was the major
instrument for data collection. Out of 100 copies distributed, 73 copies only were retrieved.
Pearson Product Moment Correlation Coefficient was used to test postulated hypotheses at
P<0.05 alpha level. The result showed that there is correlation and significant positive
relationships between psychological rewards, financial incentives etc. and overall
organizational performance in construction industry in Delta State. It was concluded that
office managers’ reward strategies enhance organizational performance of construction
firms in Delta state. It was recommended among others that management/leadership team
of construction companies should continue to recognize, encourage and give financial
incentives to outstanding managers to motivate them and others towards giving their best
to the construction industry, etc.