EFFECT OF EMPLOYEE GRIEVANCE ON PERFORMANCE ON JOB COMMITMENT IN NNAMDI AZIKIWE UNIVERSITY, AWKA, NIGERIA
Keywords:
Employee dissatisfaction, Perceived unfair practices and Job commitment.Abstract
The study determined the effect of employee grievance on job commitment in Nnamdi
Azikiwe University, Awka, Anambra State. The study adopted survey research design and
data were generated through the questionnaires administered to the respondents. The
population of the study comprised 2637 academic staff of Nnamdi Azikiwe University, Awka.
The data generated in response to the questions was analyzed and hypotheses were tested
using Simple Regression via SPSS version 20 at 5% level of significance. The result revealed
that employee dissatisfaction and perceived unfair practices have effect on job commitment
in Nnamdi Azikiwe University, Awka, Anambra State and this effect was statistically
significant. The findings indicates that employee dissatisfaction, and perceived unfair
practices has effect on job commitment in Nnamdi Azikiwe University, Awka, Anambra
State, and this effect was statistically significant. This study concludes that employee
grievance on performance of Nnamdi Azikiwe University, Awka, Anambra State. Based on
the findings, the study recommends that employees that have job dissatisfaction have
relatively negative emotions to their jobs, there is need for job satisfaction, hence, employees
who have high job satisfaction have positive emotions to their jobs
